When audio frames are given to the audio transcoding support in Asterisk the number of samples are examined and as part of this a message is output to indicate that no samples are present. A change was done to suppress this message for a particular scenario in which the message was not relevant. This change assumed that information about the origin of a frame will always exist when in reality it may not. This issue presented itself when an RTP packet containing no audio (and thus no samples) was received. In a particular transcoding scenario this audio frame would get turned into a frame with no origin information. If this new frame was then given to the audio transcoding support a crash would occur as no samples and no origin information would be present. The transcoding scenario requires the “genericplc” option to be set to enabled (the default) and a transcoding path from the source format into signed linear and then from signed linear into another format.